Your complete satisfaction is our top priority. If for any reason you are unsatisfied with your order please let us know.
Our return process is simple and hassle free. We’ll gladly accept unworn, unwashed, or defective merchandise purchased on shirtwerx.com for return or exchange. Please mail your purchase back to our warehouse. Once we receive the returned merchandise, you will receive a confirmation email and we will then credit your account within 10 business days. Original shipping charges are not included in the refunded price. For any further assistance with returns please email customer service or call (951)245-4088.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is safe with us. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. In order for SSL security to work, you must use an SSL enabled browser.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect you Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) When you transfer information to us through the internet you do so at your own risk.
If you still have concerns about ordering electronically, feel free to call (951)245-4088 and place your order over the phone. Please have the product name, size, and color ready for each item you wish to order.